Understanding Pay Rate Hierarchy in Nowsta

Modified on Wed, 07 Sep 2022 at 10:15 AM


You have the option of entering a default position pay rate, custom worker pay rates, and client pay rates when tracking pay in the Nowsta platform. This article will provide details for how and when to do so and the order in which the rates apply when there is more than one rate assigned.



When there are multiple rates for one shift, the order in which the rates apply corresponds with the specificity of the rate. When available, custom worker pay rates will be applied first, then client pay rates, then default positions pay rates. 


For example, if there is a default position rate of $20/hr and a client rate of $15/hr, the system would automatically apply the $15/hr client rate. The sorting feature is controlled by the specificity of the rate, not by the numerical value.


Default Position Pay Rate

If you use a default pay rate for positions. You can navigate to the Positions page and from there you can add a new position with a default pay rate.

Click here to learn more about setting up Default Position Pay Rates.


Client Pay Rate

You can set pay rates and bill rates for each of your clients. This is helpful if you pay your workers a different rate for certain clients or if you have a different bill rate for certain clients. 


Click here to learn more about setting up a Custom Pay Rate or Bill Rate for a client.


Custom Worker Pay Rate

If you enter their profile through the Workers page, you can click on the edit button next to Positions and assign a custom rate.

Click here to learn more about assigning Custom Worker Pay Rates.


You can also do a one-time adjustment to pay rates on the event level or for a specific time entry/shift on the Time and Attendance page. Please keep in mind that once a worker has clocked in, adjustments made in the Single Event View will not apply to their actual pay rate. Any edits needed for individual workers who have already clocked in should be made directly within the T&A page.

Click here to learn about assigning Shift-Level Pay Rates on the event level.

Click here to learn about adjusting Time Entry Pay Rates on the Time and Attendance page.

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