New Worker App - Beta Download Instructions

Modified on Fri, 24 Jan at 1:18 PM

Worker App Beta Pilot

Welcome to the Beta Pilot of the new Nowsta Worker App! To start your participation, you will need to download a new version of the worker app, instructions are below. Once you have the new App downloaded, proceed as normal! You can use the new app for everything you are already doing on Nowsta. Depending on your device, you'll access the beta through TestFlight (iOS) or Firebase (Android). Your feedback will directly shape the app's future!

How to Download the App

For iOS Users (TestFlight) iOS 15.0+:

Use the TestFlight link emailed to you or the one provided below to access the beta version of the app:
TestFlight Download Link
If you don’t already have TestFlight installed, you’ll be prompted to download it from the App Store.
Open TestFlight, accept the invitation, and follow the prompts to download and install the app.
You may need to adjust your device settings to allow the installation of beta applications. Once installed, look for the Nowsta app with a black background on your home screen to confirm you’ve successfully downloaded the new version.

For Android Users (Firebase) Android 8.0+:

Use the TestFlight link emailed to you or the one provided below to access the beta version of the app:
Firebase Download Link
Sign in with your Google account if prompted.
Open Firebase, locate the latest version of the app, and click the Download button next to it. Refer to the screenshot below for guidance (Figure 1)
Follow the prompts to install the app. You may need to adjust your device settings to allow the installation of apps from this source. Once installed, look for the app with a black background on your home screen to confirm you’ve successfully downloaded the new version.

We will send additional emails when updated versions of the app are ready to download. These emails will include the version number you’ll need to select in TestFlight (iOS) or Firebase (Android).

How to Submit Feedback

We value your input and have made it easy for you to share feedback directly within the app:
1. In-App Feedback Submission:
Navigate to the Profile tab in the app.
- Select Send Feedback to open the feedback form (See Figure 2).

- Provide as much detail as possible, including:
- A clear description of the issue or suggestion.
- Steps to replicate any problems you’ve encountered.
- The name of your company (include this in the description section).
- Attach screenshots or screen recordings to help illustrate your feedback. These are especially helpful for diagnosing bugs or visual issues.

2. Tips for Providing Feedback:
- Be as detailed as possible: Include what you were doing in the app, what you expected to happen, and what actually occurred.
- Specify the feature or section of the app you are referring to.
- Let us know about any errors, performance issues, or features you think could be improved.

Next Steps

Thank you for participating in the beta program! Here’s what to expect moving forward:
1. Explore the App:
Start using the app and familiarizing yourself with its features. Test different workflows and functionality to provide valuable insights. Perform all the same actions you normally would on the Nowsta app.

2. Watch for Updates:
We’ll release updates throughout the beta program to introduce new features and address feedback. You’ll receive email notifications about these updates, including a summary of new features and instructions for downloading the latest version via TestFlight (iOS) or Firebase (Android). We’ll also keep you informed about any upcoming features you’ll have the opportunity to test.

3. Give Feedback:
Your input is essential! Use the in-app feedback system to share your thoughts, report bugs, and suggest improvements. In addition, we may reach out with optional surveys or brief interview requests to better understand your experience with the app. Please note that account owners or managers you work with will also be using the new app, and their feedback will complement yours to give us a well-rounded perspective.

4. Stay in Touch:
If you encounter any urgent issues or have questions, don’t hesitate to contact us directly at support@nowsta.com

Your feedback is key to helping us refine and improve the app. Thank you for contributing to this important phase of development!